Senior Project Manager - ERP/CRM

  • Technology
  • Washington DC, United States

Senior Project Manager - ERP/CRM

Job description

Great Minds, a rapidly growing challenger brand in the PK-12 instructional materials space, seeks an experienced Senior Project Manager.


Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.

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Great Minds’ Eureka Math is the most widely-used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Job Purpose

The Senior Project Manager - ERP/CRM plans, directs and coordinates activities for technology projects focused on back office, enterprise-level applications. The ideal candidate will have strong technical, analytical and problem-solving skills and be comfortable interacting with all levels of the organization. We are seeking a self-starter, with a bias towards action, who can recognize and make process improvement recommendations. Candidates must also be self-motivated, team-oriented, and passionate about technology and bring a mindset of continuous improvement to the business operations. The Senior Project Manager will work closely with our rapidly growing IT team, as well as key senior leadership across Sales, Marketing, Finance, and technology partners in planning, coordinating, executing, and supporting a number of technology projects and initiatives.


This individual will be responsible for planning, documenting, managing, and coordinating project activities from initiation through delivery.

  • Create reports and dashboards within Jira and SmartSheet
  • Translate technical requirements to high-level project goals.
  • Direct the work of the project team, including other project managers.
  • Identify and deploy resources required for projects.
  • Function as an escalation to project teams to resolve issues.
  • Maintain project tools.
  • Work with multiple external vendors and be a bridge for any communication needs between GM and external vendors
  • Work with multiple technology leads/developers/QA/UX-VD designers, business analysts and cross functional product managers
  • Coordinate any training requirements between technical teams and the vendor


  • Bachelor's Degree in Business, Information Technology, or related field.
  • Be comfortable and adaptable to the needs of a rapidly growing organization with strong communication skills, work ethic, and a customer service mentality.
  • 8+ years’ technology work experience and 6+ years demonstrated enterprise applications project management work including ERP and/or CRM technologies.
  • Experience working in an agile environment, facilitating release planning and project management.
  • Experience estimating level of effort of development activities, leading daily standups, tracking progress by keeping the sprint backlog up-to-date, and helping to remove impediments.
  • Working knowledge of Jira or similar project management software.
  • Excellent time management and organizational skills with the ability to handle multiple projects simultaneously with minimal supervision.
  • Demonstrated ability to set and manage priorities with multiple internal & external customers.
  • Ability to lead cross functional teams.


  • Project Management Certification and/or Scrum Master Certification
  • Direct ERP/CRM implementation experience
  • Education industry experience
  • Experience leading projects with multiple external vendors, bridging any communication needs between Great Minds and external vendors
  • Experience with offshore diverse teams and different time zones

A cover letter and resume are required to be considered for this position.

If selected for an interview, a salary history and background check will be required.

New employees will be required to provide proof of COVID-19 vaccination, subject to potential accommodation as required by law or otherwise permitted by the Company.

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.