Seasonal Digital Implementation Specialist

Great Minds, a rapidly growing challenger brand in the PK-12 instructional materials space, seeks an experienced Seasonal Digital Implementation Specialist.

COMPANY PROFILE

Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.

For additional information please visit: www.greatminds.org

OUR MARKET POSITION

Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Position Summary:

The Seasonal Digital Product Implementation Specialist will assist with successful customer on-boarding and order fulfillment of Great Minds K-12 digital products. The ideal candidate will be an effective communicator, tech-savvy, and a team player.

Key Responsibilities:

• Works collaboratively with members of the Digital Implementation Specialist Team and other organizational teams as needed.
• Works collaboratively with members of the Digital Implementation Specialist (DIS) Team and other organizational teams as needed
• Support DIS Team with onboarding and renewal of digital customers
• Assist with digital order license activations
• Update status of fulfillment orders
• Monitor incoming rostering data
• Maintain knowledge of product functionality and capabilities
• Analyze support ticket data related to order fulfilment

Requirements

• High school degree with experience, or Associate’s degree in a related field
• Minimum 1-3 years of experience in a related field
• Excellent MS Office skills
• Strong writing and communication skills
• Superior critical thinking and problem-solving abilities
• Experience utilizing Salesforce or other Order Management Software (Preferred)

Required Education: High School Diploma with experience or Associate's degree

Status: Seasonal (June - September)

Location: Remote

Please send a resume and cover letter to apply.

Selected candidate will be required to pass a criminal history background check.

New employees will be required to provide proof of COVID-19 vaccination, subject to potential accommodation as required by law or otherwise permitted by the Company

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices. 

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