Salesforce Administrator

  • Technology
  • Remote job

Salesforce Administrator

Job description

Great Minds®, a rapidly growing non-profit organization developing world class curricula for grades PK-12, is seeking an Salesforce Administrator to join our dynamic, dedicated team. At Great Minds, we believe every child is capable of greatness. Our mission is to ensure all students have access to a quality education and the full range of liberal arts and sciences. 

 

The uncompromising curriculum from Great Minds assumes that every child is capable of greatness. We bring teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English Language Arts curriculum, Wit & Wisdom®, Eureka Math®, and PhD Science™, all give school teachers what they need to take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences.

 

For additional information, please visit www.greatminds.org.

 

Reporting to the Sr. Salesforce Systems Administrator, the Salesforce Administrator is responsible for the administration cloud-based software including Intacct, Salesforce, HubSpot, and Smartsheet.

 

The ideal candidate will have exceptional technical, analytical and problem-solving skills and be comfortable interacting with all levels of the organization. We are seeking a self-starter, with a bias towards action, who can recognize and make process improvement recommendations. You will also be self-motivated, team-oriented and passionate about technology and bringing a mindset of continuous improvement to the business operations. This is a cross-functional role that will support our rapidly-growing team, including Sales, Marketing, Finance, and senior leadership.

 

 

 

Responsibilities

  • System configuration (maintenance, system enhancements/upgrades, etc.)
  • Creation of reports and dashboards
  • Develop and implement training for end-users
  • QA and regression testing
  • Assisting with UAT
  • Process Documentation
  • Data quality and integrity
  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules, and Security)
  • Manage data imports, database de-duping and cleanup

Requirements

  • Bachelor's Degree in Business, Information Technology, or related field
  • Salesforce certification or progress towards certification via Trailhead
  • 3+ years of resolving technical issues
  • Technical and end-user documentation experience
  • Prior experience supporting a user base of at least 100 users At least 1 Full Life-Cycle SFDC or CRM Implementation

A resume and cover letter are required for consideration. 

Selected candidate will be required to pass a criminal history background check.