Renewals Account Representative

  • Sales
  • Farmington Hills, United States

Renewals Account Representative

Job description

Great Minds, a rapidly growing challenger brand in the PK-12 instructional materials space, seeks a Renewals Account Manager.


Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs almost 600 people.

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Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

The Renewal Accounts Manager will play an active role in achieving the organizational mission of Great Minds. Reporting directly to Renewals Team Manager, the Renewal Accounts Manager will be responsible for managing a large territory of existing clients to close the renewal of consumable and digital materials with the goal of high retention and expansion. This is an exceptional opportunity for a smart, dedicated, and passionate individual to apply his or her skills to support the business growth and mission of Great Minds.

Specifically, the Renewal Accounts Manager will:

  • Manage a large territory of existing clients to close the renewal of consumable and digital materials with the goal of high retention and expansion.
  • Understand the general health of the clients’ implementation to refer training and implementation support when necessary. Work closely with outside sales partners when account has opportunity for expansion, needs implementation support, or could become a lost customer. Form relationship with procurement departments and understand their process and timeline for annual purchases
  • Create quotes for Renewal Business
  • When a Renewal purchase requires a curriculum review meeting, work with appropriate person to complete these requests
  • Meet with customers to present product and service walkthroughs via phone/Zoom meetings


  • Some experience working with customers in a customer service or inside sales capacity
  • Highly organized and methodical (bookkeeping, collections, telemarketing experience fits)
  • Some experience with CRM, Microsoft Suite
  • Strong written communication and presentation skills
  • Goal oriented – RAMs will be dealing with a very high volume of sales and they need to “get them all.” Looking for short cuts or not having a good work ethic could be disastrous.
  • A strong passion for education
  • Must be available for flexible hours to support west coast and international clients


  • Full-time
  • Excellent benefits package

Please send a resume and cover letter to apply.

Selected candidate will be required to pass a criminal history background check

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.