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IT Business Analyst / Project Coordinator

United States, District of Columbia, Washington DCTechnology

Job description

Great Minds, a rapidly growing challenger brand in the PK-12 instructional materials space, seeks an experienced Business Analyst / Project Coordinator.


Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.

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Great Minds’ Eureka Math is the most widely-used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.


The Business Analyst / Project Coordinator plans, directs and coordinates activities for technology projects that spans IT Cloud Infrastructure (AWS, Azure), SaaS applications (O365, Gsuite), and IT Security (Okta, Zscaler).

The ideal candidate will have strong technical, analytical and problem-solving skills. We are seeking a self-starter, with a bias towards action, who can recognize and make process improvement recommendations.

The Business Analyst / Project Coordinator will work closely with our rapidly growing IT team, as well as key leadership across Technology teams and with third-party vendors and technology partners in planning, coordinating, executing and supporting several technology projects and initiatives.


  • Enable conversations with the Stakeholders and internal customers to understand the pain points and business needs
  • Excel at gathering business requirements and translating them to comprehensible documentation for project managers, Product owners and Engineers
  • Build test cases and perform validation of developed solutions
  • This individual will be responsible for planning, documenting, managing, and coordinating project activities from initiation through delivery
  • Directs the work of the project team
  • Identifies and deploys resources required for projects
  • Translate technical requirements to high-level project goals
  • Functions as escalation to project teams to resolve issues
  • Create reports and dashboards within Jira and/or SmartSheet
  • Translate technical requirements to high-level project goals
  • Maintain regular communication with stakeholders and constantly manage customer expectations
  • Establishes standards and procedures for project reporting and documentation
  • Act as the central point of contact throughout the life of the project.
  • Carry out training sessions as needed
  • Write users guides
  • Enhance requirements gathering and data visualization
  • Collaborate with team members to push the project request from initiation to completion
  • Provide input during Backlog refinement sessions to refine user stories

Job requirements

  • Bachelor's Degree in Information Technology, Computer Science, Business, or related field
  • 6+ years’ technology work experience and 2+ years demonstrated information technology work related to Cloud, SaaS applications, API-integrations, automation, etc.
  • Strong communication skills
  • Experience working with JIRA, Confluence, Slack, Miro and Smarsheet
  • Experience using Microsoft O365 & Microsoft technologies like SharePoint
  • Knowledge of Agile, Scrum framework and Kanban methodology
  • Demonstrated ability to set and manage Stakeholder's expectations
  • Ability to adapt to changes and improvements applied to internal processes and procedures as defined by department leads

A cover letter and resume are required to be considered for this position.

If selected for an interview, a salary history and background check will be required.

New employees will be required to provide proof of COVID-19 vaccination, subject to potential accommodation as required by law or otherwise permitted by the Company.

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains or If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.