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Director, Office of the Chief Success Officer

RemoteUnited States, District of Columbia, Washington DCSuccess

Job description


Company Profile

Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1000 people.


Our Market Position

Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.


The Position

The Director, Office of the Chief Success Officer (CSO) is a newly created role that will be the act as the chief of staff reporting into the CSO who manages a newly created Success team charged with supporting Great Minds customers to achieve outstanding learning results. The Director will act as a facilitator, connector, and key driver of activity across the Success organization, which includes the company’s services offerings, its state engagement team, its digital platform, and research and analytics. You will balance big-picture thinking and long-term strategic objectives with the ability to tactically execute.


This role will serve as the key advisor and partner to the CSO. Adeptness in data, project management, relationship building, and strategic thinking are critical in this role.


Core Responsibilities:

  • Serve as advisor, thought partner and key driver of activity to the Chief Success Officer.
  • Build and manage key relationships across the organization and within the Success organization.
  • Define key objectives for the department while developing a plan to execute and deliver.
  • Act as voice for the Success team and Chief Success Officer across the organization.
  • Synthesize and analyze multiple feedback loops to ensure decision-making across the team is evidence-based.
  • Continuously identify areas of opportunity across the Success organization to operate effectively and efficiently.

Job requirements

  • Bachelor’s degree.
  • At least two years of strategic analysis and decision making within complex organizations. Appropriate experience could include roles within management consultancies, education services organizations, government agencies, and financial services organizations.
  • The ideal candidate will seek a fast-paced, high-impact environment and an opportunity for professional growth within a growing company.
  • Additionally, the ideal candidate will possess
    • High level of organization and prioritization skills.
    • Expert-level ability to build strategic and effective working relationships at all levels of an organization.
    • Ability to build metrics to track success.
    • Experience identifying root causes and developing solutions.
    • Strong ability to lead and influence
    • Ability to understand budgets and people strategy to be a key partner for the Chief Success Officer with Human Resources and Finance.


Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org


Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.


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