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Associate Director, Services Strategic Planning

  • Washington, District of Columbia, United States

Job description

Great Minds, a rapidly growing Public Benefits Corporation (PBC) that develops high-quality knowledge building instructional materials for grades PK–12, seeks an Associate Director, Services Strategic Planning to join our dynamic Success team.

Company Profile
Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our curricula, Wit & Wisdom®; Geodes; Eureka Math™; and PhD Science™ all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and sciences. Founded in 2007, Great Minds now employs more than 1,100 people.

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Our Market Position
Great Minds’ Eureka Math™ is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka Math™ and its sister products, Wit & Wisdom® and PhD Science™, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Role Overview

Great Minds is looking for an exceptional strategic thinker and cross-functional leader to join our team as Associate Director, Services Strategic Planning working in our Customer Success Operations and Analytics team. In this role, the individual will be responsible for coordinating Success’s core strategic planning rhythm and driving a set of Success-wide strategic priorities.

This is a highly strategic and cross-functional role and must be adept at communicating and managing relationships at an executive level. This individual will work across Success teams and many other internal teams including curriculum development, sales, finance, HR, and IT. You should be an expert at driving new ideas with the ability to see them from the ideation phase to due diligence, execution, and iteration. This is an excellent opportunity for leader with experience in a high-paced corporate environment or a consultant specializing who has a keen interest in solving challenges in the way work gets done in a highly ambiguous environment.

Reports To: Senior Director, Services Operations & Analytics

Core Responsibilities

The duties and responsibilities include, but are not limited to, the following:

  • Build deep understanding of other Success teams (Implementation Services, Service Design & Development, Research and Policy) to form strategic and longer-term viewpoints of how Success’s operating model can enable maximum scale, sustainability, and impact
  • Drive annual Success planning process to set priorities and develop a portfolio of strategic initiatives and projects
  • Conduct independent market research and analysis to inform future Success operating strategy
  • Track and report progress of strategic priorities, continually assess and manage risks and issues, ensure all risks/issues are brought to resolution in a timely and mutually agreeable manner
  • Independently a set of drive strategic projects and create compelling recommendations for new models, policies and processes, solutions, and tools to Success Leadership and the Great Minds executive leadership
  • Work closely with the Strategy & Analytics team to create data-informed insights and recommendations and identify opportunities for durable data products
  • Understand implications of new cross-team processes and systems and develop effective change management strategies and tactics
  • Coordinate rhythm of business for Success organization and establish and facilitate cross-team processes and systems such as annual budget development, and launches of new professional learning products or services

Job requirements

Minimum Qualifications

  • Bachelor's degree in business, Economics, Finance, Math or Engineering discipline or equivalent experience
  • At least 7 years of experience in workforce or talent strategy leadership role in education professional learning or services background
  • At least 3 years of experience in cross-functional leadership role, leading and managing end-to-end execution of large, complex cross-functional projects or programs
  • Exceptional ability to tackle new ambiguous problems and build right-sized solutions that balance short-term and long-term needs
  • High intellectual curiousity with an entrepreneurial spirit and bias for action
  • Strong presentation skills with exceptional written and oral communication utilized for both internal and external audiences
  • Proven stakeholder engagement and management experience, coupled with finesse in building collaborative, mutually beneficial partnerships
  • Team player with a commitment to excellence and a high level of integrity

Preferred Qualifications

  • Passion for and commitment to the importance of high-quality, knowledge-rich curriculum and improving K-12 education in the US
  • Experience in product or project management, taking initiatives from conception to launch
  • Prior education leadership or management expertise
  • Understanding and experience in utilizing change management methodologies (e.g., Prosci)

Required Education

  • Bachelor’s degree


  • Full-time


  • Remote

New employees will be required to successfully complete a background check.

The expected base salary range for this position is $123,000 -$135,000. The offered salary, benefits and other incentives are dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations.

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.