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Associate Director, Business Analysis and Quality Assurance

United States, District of Columbia, WashingtonTechnology

Job description

Great Minds, a rapidly growing challenger brand in the PK-12 instructional materials space, seeks an experienced Associate Director, Business Analysis and Quality Assurance.

Company Profile
Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.

For additional information please visit: www.greatminds.org


Our Market Position

Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.


Job Purpose
As Associate Director for BA and QA, you ensure the overall quality of our digital consumer-facing products. You are the champion of quality and QA leader for our digital products. Your team is on the front-end of defining requirements in the form of user stories and on the back end of ensuring fidelity of implementation to those requirements. You do this by defining our overall approach to quality and ensuring it is executed appropriately. You coach and mentor a team of business analysts, quality assurance analysts, and test automation engineers as they hone their craft. You collaborate with our vendor partners to define and execute the end-to-end quality strategy.


Responsibilities

  • Define and/or refine processes related to digital product quality assurance, using Quality Assurance best practices
  • Set the overall quality control approach for digital products, in collaboration with our vendor partners, engineering managers, and product management.
  • Define and/or refine processes related to user story definition, requirements gathering, acceptance criteria, and the capturing of non-functional requirements
  • Identify KPIs related to quality. Develop and execute plans to capture and continuously improve these metrics.
  • Set guidelines for test plan and test case documentation. Work with teams to ensure adherence to those guidelines.
  • Coach and mentor team members in their career growth and lead hiring efforts to bring in new team members (business analysts, QA analysts, QA leads, test automation engineers)
  • Maintain a software testing pipeline for current and future initiatives, track bandwidth of QA and BA team members and allocate them to teams per the pipeline, bandwidth, and team member growth opportunities
  • Generate test estimates and create test schedules according to test estimates and resource availability

Job requirements

  • 8+ years experience in software development where your role was in the testing or business analysis function.
  • Knowledge of automated testing principles and tools (e.g. Cypress, Testcafe). Able to differentiate approaches between backend and front-end strategies.
  • Experience working in an agile software development environment where your role spans multiple scrum teams (e.g. at the program or portfolio level)
  • Ability to define overall quality approach and communicate that to teams of engineers and testers so they can execute your strategy.
  • Experience defining standards for user story and epic criteria (e.g. what makes a good epic or user story)
  • Experience managing teams of 7+ team members
  • Knowledge of Software Quality Assurance best practices and ability to define software quality metrics
  • Bachelor’s Degree

Preferred Qualifications

  • AWS Cloud Practitioner certification preferred, or equivalent body of knowledge
  • Experience working in EdTech industry preferred

Location

  • Washington DC (hybrid); or remote in EST

New employees will be required to successfully complete a background check and provide proof of COVID-19 vaccination, subject to potential accommodation as required by law.


Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org


Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices. 


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